Shared Team Inbox
One number, your whole team. See who's replying, assign conversations, and never send a double reply again.
The Challenge
Multiple agents on one WhatsApp number means duplicate replies, dropped conversations, and no accountability.
How Convoup Helps
Convoup's Shared Team Inbox gives your team a single view of every conversation. Assign conversations, track who's responding, and never send a duplicate reply again.
- See every conversation in one place
- Assign conversations to specific agents
- Track response times and resolution
- No more double replies or dropped chats
Works with Contact Management, Tags & Segments, and Automation Workflows.
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the difference
Supported. Affordable.
When something breaks on a live customer channel, "we'll get back to you in 48 hours" is unacceptable. With Convoup, you get a real human — 24/7.
Your whole team, one number.
Multiple agents on one WhatsApp number, working together. That's the power of a shared inbox — and the start of better customer conversations.
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24/7 Human Support
Not a bot-only helpdesk. Real humans, available around the clock, ready to help when you need it.
Dedicated Account Manager
A named person who knows your business and your setup. Someone you can call when it matters.