The Challenge
Manual routing and repetitive follow-ups waste agent time and slow down customer response times.
How Convoup Helps
Configure automated workflows to route incoming chats to specific agents, apply tags based on keywords, and trigger automatic follow-ups.
- Event-based and keyword-triggered rules
- Automated conversation assignment
- Auto-tagging and status updates
- Drip follow-ups and auto-replies
Works with Shared Team Inbox, Tags & Segments, and No-code Chatbot.
99
the difference
Supported. Affordable.
When something breaks on a live customer channel, "we'll get back to you in 48 hours" is unacceptable. With Convoup, you get a real human — 24/7.
Your whole team, one number.
Multiple agents on one WhatsApp number, working together. That's the power of a shared inbox — and the start of better customer conversations.
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24/7 Human Support
Not a bot-only helpdesk. Real humans, available around the clock, ready to help when you need it.
Dedicated Account Manager
A named person who knows your business and your setup. Someone you can call when it matters.