Product

AI-Assisted Support

AI that deflects the easy questions and drafts replies — with a clean handoff to a human.

The Challenge

Your agents spend too much time on routine questions, slowing down response times for complex issues.

How Convoup Helps

Convoup's AI handles the routine questions and drafts replies to speed up your agents. When a conversation needs a person, it hands off cleanly to a human agent.

  • AI chatbot for deflection
  • Agent assist for faster replies
  • Clean handoff to human agents
  • Your customers can always reach a human

Works with Shared Team Inbox and Automation Workflows.

AI-Assisted Support is designed to deflect and speed up — not to replace your support team. A human is always reachable.

99
the difference

Supported. Affordable.

When something breaks on a live customer channel, "we'll get back to you in 48 hours" is unacceptable. With Convoup, you get a real human — 24/7.

Your whole team, one number.

Multiple agents on one WhatsApp number, working together. That's the power of a shared inbox — and the start of better customer conversations.

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24/7 Human Support

Not a bot-only helpdesk. Real humans, available around the clock, ready to help when you need it.

Dedicated Account Manager

A named person who knows your business and your setup. Someone you can call when it matters.

See Convoup in action.

Start your free trial or talk to our team about your needs.

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